ROOST CRATE offers the ability to purchase its products on the Website through an online e-commerce platform hosted by Shopify. ROOST CRATE currently offers three subscription types: month-to-month, three-month and six-month (the “Terms”). ROOST CRATE also offers non-subscription gift and custom purchases. All purchase policies are described or linked to below. You can also find other helpful information through our FAQ .
At the completion of each Term, subscriptions are automatically renewed for the same Term, unless the user notifies ROOST CRATE of the user’s intent to cancel or modify the Term per the cancellation policy noted below. Subscriptions cannot be cancelled during the Term. By purchasing a subscription, you agree that you are responsible for all reoccurring charges, which ROOST CRATE will charge on your payment source on file, until cancellation that complies with the policy below. ROOST CRATE charges the payment source on file on the 30th of each month.
Refunds and Returns
ROOST CRATE does not offer returns or refunds on any purchases. All sales are final. If your order arrives and you are not satisfied, please contact us immediately and we will work with you to make sure you are completely satisfied.
You may cancel any month-to-month subscription before the 20th each month. To cancel a three-month or six-month subscription after the initial Term, you must notify ROOST CRATE prior to 20th of the last month of the Term. To cancel, you must email email@example.com to inform ROOST CRATE of your intent to cancel before the relevant time period. Failure to adequately notify ROOST CRATE of your intent to cancel will result in automatic renewal of your Term.
ROOST CRATE has made every effort to ensure the Website displays images of its products; however, ROOST CRATE cannot guarantee that your phone, tablet or computer monitor's display of any color will be accurate. Additionally, ROOST CRATE reserves the right to modify its packaging at any time. ROOST CRATE reserves the right, but is not obligated, to limit the sales of its products to any person, entity, geographic region, or jurisdiction. ROOST CRATE may exercise this right on a case-by-case basis. ROOST CRATE reserves the right to limit the quantities of any products offered. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of ROOST CRATE. ROOST CRATE will not be liable to you or to any third-party for any modification or change in a product's price. ROOST CRATE reserves the right to discontinue any product at any time. Any offer for any product made on the Website is void where prohibited.
All customizable items (i.e. personalized gift tag or sticker templates, uploaded documents, custom printing) included as part of an order will be printed exactly as you submit them, so it is your sole responsibility to ensure that all submissions are correct. ROOST CRATE is not responsible for any misspellings, typographical errors, omissions, or any other inaccuracies contained in any submissions provided by you.
Accuracy of Billing and Account Information
Third-Party Use of Personal Information
At this time, your personal information is not shared with any other third-party applications. If a new service provider is engaged, these terms will be amended accordingly.
Will the Website Share the Personal Information It Collects?
The Website will not sell, distribute, or reveal users’ email addresses or other personal information, except when required by law, without their consent. ROOST CRATE may disclose or transfer personal information collected through the Website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.
Modification or Deletion of Personal Information
You can decline to submit personal information at any time. If you decline, ROOST CRATE may not be able to continue to provide service to you. You may request deletion of your personal information to the Website by sending an email to firstname.lastname@example.org, but in some cases, we may be required to keep your information by law. In such a case, it would no longer be active and would be kept separately in an archive.
The Website engages in affiliate marketing. This means that if you use an affiliate link to make a purchase, the Website will receive a commission on that purchase. All efforts are made to ensure that affiliate links are disclosed in accordance with the FTC. ROOST CRATE is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and link to Amazon.com.
From time to time, the Website may post sponsored content from an advertiser. This means that an advertiser, which may be a brand, agency, or influencer network, will contract with ROOST CRATE to create content featuring certain messages or product placement. Pursuant to the FTC's requirements, all such advertisements on the Website are clearly and conspicuously disclosed.
Even though compensation (cash, free product, services) is received for in exchange for this sponsored content placement, ROOST CRATE gives its honest opinion, findings, beliefs, or experiences in such content. All views expressed on the Website are those of the content creator. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer, provider, or party in question.
Registration & Restricted Access
Access to certain areas of the Website may be restricted. ROOST CRATE reserves the right to restrict areas of the Website at its sole discretion. Some restricted areas of the Website may be made available to you as a registered user. When you are registered, you are required to create a user profile, which may include a username and password. You agree to keep your username and password confidential. If you suspect your Roost Crate password has been compromised, you must notify ROOST CRATE immediately at email@example.com. ROOST CRATE will not be liable for any loss caused by the unauthorized use of your account; however, you may be liable to ROOST CRATE or other third parties for any losses incurred due to such unauthorized use. ROOST CRATE may disable your username and password at its sole discretion. ROOST CRATE reserves the right to modify methods for registration and access levels of registered users from time to time.
The Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website have personally-identifiable information of a child under the age of 16 in its database, please contact us immediately firstname.lastname@example.org and ROOST CRATE will use its best efforts to promptly remove such information from our records.
Use of the Website
The following uses are not permitted:
Republication of content from the Website, unless content is specifically and expressly made available for republication;
Sale, rental or sub-license of any content from the Website; Reproduction or duplication of any content on the Website for commercial purposes; Modification of any content on the Website, unless content is specifically and expressly made available for modification;
- Redistribution of content of the Website, unless content is specifically and expressly made available for redistribution.
From time to time, the Website will utilize various plugins or widgets to allow sharing of content via social media channels, email or other methods. Use of these plugins or widgets does not constitute any waiver of ROOST CRATE' intellectual property rights. Such use is a limited license to republish the content, with full credit to ROOST CRATE.
You must not use the Website in a way that causes, or may cause, damage to the Website or impair the availability of access to the Website.
You must not decompile, reverse engineer, disassemble or otherwise reduce the Website, except to the extent that such activity is expressly permitted by applicable law.
You must not use the Website to copy, store, host, transmit, send, use, publish or distribute any material that consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit and/or other harmful code or malicious software.
Unless otherwise noted, the design, content and all components of the Website are copyrights owned by ROOST CRATE, LLC or third parties and are protected by United States and international copyright laws.
ROOST CRATE is a trademark of Roost Crate, LLC and is protected by United States trademark law. ROOST CRATE's trademarks and trade dress may not be used in connection with any product or service that is not ROOST CRATE, in any manner likely to cause confusion among consumers or in any manner that disparages or discredits ROOST CRATE. From time to time, the Website will legally utilize trademarks owned by third parties related to ROOST CRATE's products or services. These trademarks are the respective property of their owners.
GRANT OF RIGHTS
You grant ROOST CRATE a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute any content you contribute to the Website. This includes, but is not limited to, text, images, audio material, video material and audio-visual material. This license extends to all known and future media. You also grant ROOST CRATE the right to sub-license these rights and the right to bring an action for infringement of these rights.
Any content you contribute to the site, including, but not limited to text, images, audio material, video material and audio-visual material, must not be illegal or unlawful, may not infringe on any third-party's legal rights, and must not be capable of giving rise to legal action whether against you or ROOST CRATE or a third party. ROOST CRATE reserves the right to edit or remove: (i) any material submitted to the Website; (ii) stored on ROOST CRATE' servers; or, (iii) hosted or published on the Website. ROOST CRATE takes no responsibility and assumes no liability for any content posted by you or any third party.
COMMUNICATION - ELECTRONIC NOTICE
If you send ROOST CRATE an email, register to use the Website or provide your email to ROOST CRATE in any other way, you consent to receive communications from ROOST CRATE electronically, either directly or through its third-party communications (e.g., Mailchimp). You agree that all legal notices provided via electronic means from ROOST CRATE satisfy any requirement for written notice.
Errors, Inaccuracies, and Omissions
Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. ROOST CRATE reserves the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order) if any information on the Website is inaccurate. ROOST CRATE undertakes no obligation to update, amend or clarify information on the Website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website, should be taken to indicate that all information on the Website has been modified or updated.
The Website is provided on an "as is" and "as available" basis without any representations or warranties, expressed or implied. ROOST CRATE makes no representations or warranties in relation to the Website or the information and materials provided therein. ROOST CRATE makes no warranty the Website will meet your requirements; will be available uninterrupted; timely and free of viruses or bugs; or represents the full functionality, accuracy, and reliability of the Website. ROOST CRATE is not responsible to you for the loss of any content or material uploaded or transmitted through the Website.
Limitation of Liability
ROOST CRATE WILL NOT BE LIABILE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE OR SPECIAL DAMAGES OF ANY KIND, HOWEVER CAUSED, INCLUDING LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY OR OTHERWISE, EVEN IF THE OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
ROOST CRATE has made every effort to ensure that all information on the Website has been tested for accuracy. ROOST CRATE makes no guarantees regarding the results that you will see from using the information provided on the Website. From time to time, the Website may discuss topics related to health, fitness, food, or recipes. All Website content is provided for informational purposes only. You must not rely on the information on the Website as an alternative to advice from your medical professional or healthcare provider. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment as a result of any information provided on the Website. Consult a physician or medical professional before beginning any fitness program or changing your diet. Any form of exercise poses inherent risk of injury and by voluntarily engaging in any exercise or workout presented on the Website, you assume the risk of any potential injury that may result. The information provided on the Website is provided "as is" without any representations or warranties, express or implied. The Website make no representations or warranties in relation to the information provided in the content.
ROOST CRATE offers, among other things, gift boxes and a monthly subscription service through the Website where users can purchase handmade, artisan-crafted goods for bath, body and home (the “Products”). The Products offered through the ROOST CRATE subscription service include food items, which may include common allergens, such as peanuts, tree nuts, soy, milk, eggs, gluten, wheat and other known allergens. ROOST CRATE communicates with the vendors who provide the Products about the ingredients they use and the environments the Products are made in. ROOST CRATE makes a concerted effort to communicate all of the ingredients and environments accurately. Nonetheless, ROOST CRATE cannot guarantee that its products are free of peanuts, tree nuts, soy, milk, eggs, wheat or other known allergens. As such, ROOST CRATE does not assume liability for adverse reactions to Products offered through ROOST CRATE. Users concerned about food allergies must be aware and utilize the recipes, product recommendations and contents of the ROOST CRATE subscription service at their own risk.